Privacy Policy
Magnolia Artisan Soaps, LLC is committed to protecting your privacy. No information is collected, stored, disclosed, or distributed to outside sources. Information obtained will strictly be utilized for the purposes of completing your purchase and providing you with possible sales opportunities. The only foreseen exception would be if required by credit card rules, a supoena, or any other legal processes.
People under the age of 18 are allowed to browse the website, however, they are exempt from making purchases that involves obtaining personal information.
Refund/Return
Policy
Given the personal nature of the products and hygiene, Magnolia Artisan Soaps, LLC has a NO REFUND, EXCHANGE ONLY policy. All exchanges MUST be returned in its original, unopened, and sealed packaging. All expenses incurred with returns and reshipment is the responsibility of the consumer.
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Magnolia Artisan Soaps, LLC reserves the right to refuse any purchase.
Magnolia Artisan Soaps, LLC trusts that you will be convinced that the products offered are high quality and that you will be as happy as we are.
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Shipping Policy
NON-HOLIDAY and HOLIDAY POLICIES:
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All orders will be processed Monday through Friday after payment is received. In general, expect Magnolia Artisan Soaps to process your order within 5-7 business days after receipt of your order and payment. Please allow an additional 10-14 days for holiday schedules. These processing guidelines do not include the USPS shipping policies and timelines.
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SPECIAL ORDER REQUESTS INCLUDING BULK ORDERS:
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For special order requests, please allow up to three to five weeks for shipping. In most cases, it will not take this amount of time. It is dependent on the customer's request and available materials on hand at the time.
If an order requires communication or confirmation from a client, order processing begins after the communication is received and order is approved.
SHIPPING PROGRAM POLICY AND DETAILS:
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All product orders $40 or less within the US are shipped based on the shipping weight from the United States Postal Service and standard fees from the USPS apply for shipping. All product orders OVER $40 will receive no shipping charges that will be paid by Magnolia Artisan Soaps, LLC. Please know that the requirement for purchases to receive free shipping does not include any fees and/or taxes that are charged.
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For northeast Florida, this is a professional online company. Personal hand deliveries or pickups are not a service that is provided. Magnolia Artisan Soaps utilizes the United States Postal Service for all shipping and deliveries from all destinations.
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What goes on the skin, goes in the body. What goes in the air, is breathed into the body. Live Well